Overview
At 200 Oxford Street, BPM delivered a series of targeted sustainability improvements as part of a wider programme of estate works, focused on improving energy efficiency, modernising infrastructure and creating greater transparency in residential energy use. As part of a wider programme of improvements across this live West End mixed-use site, BPM introduced a new £250,000 high-efficiency Carrier R32 cooling plant, upgraded residential metering to individual MPAN smart-ready meters, and incorporated LED lighting and PIR sensors into communal redecoration works. Together, these measures modernised core infrastructure, improved energy efficiency and brought greater transparency to residential energy use.
What makes the project notable is that these upgrades were not delivered in isolation or in a vacant building. They were carried out within a fully operational estate combining retail, residential and commercial elements, including major tenants such as Urban Outfitters and Schuh. That wider context matters because it shows that sustainability here was not a separate initiative, but part of a broader, carefully managed programme that improved energy performance without disrupting day-to-day operations.
For our client (Redevco,) the project aligned with wider ESG policy. For residents and occupiers, it delivered more efficient systems, transparent billing and a building environment better suited to long-term, lower-impact operation. In that sense, this is a case study in applied sustainability: practical improvements embedded into live estate management, with the cooling plant forming a key part of that wider outcome.
The Challenge
The estate's infrastructure included ageing plant and legacy metering arrangements, limiting both energy efficiency and visibility for residents.
Legacy mechanical and electrical equipment was operating below modern efficiency standards, while residential electricity metering arrangements limited visibility and flexibility for occupiers. At the same time, any upgrades needed to be delivered without disruption to the daily operation of the estate.
Key considerations included:
- Replacing ageing mechanical systems
- Improving energy performance
- Modernising metering infrastructure
- Delivering upgrades whilst fully occupied
The challenge was to introduce meaningful improvements without creating additional operational risk.
Our Solution
BPM integrated sustainability-led improvements into a wider programme of estate works, using practical, site-specific measures to improve energy performance across the development.
A major element was the replacement of ageing mechanical and engineering equipment serving the retail and office areas. BPM oversaw the installation of a £250,000 high-efficiency Carrier R32 cooling plant, improving both reliability and energy performance while introducing lower-GWP cooling to a busy operational estate.
Within the residential areas, a £50,000 cyclical redecoration programme incorporated LED lighting and PIR sensors, helping to reduce energy use across communal spaces while modernising the shared environment.
BPM also delivered a £120,000 metering upgrade, replacing outdated check meters with individual MPAN smart-ready meters. This improved transparency, brought the residential infrastructure up to modern standards and enabled supplier choice for residents. BPM successfully negotiated with the client (Redevco) to fund the project in full, ensuring that leaseholders did not bear the cost.
Throughout the programme, BPM maintained daily site oversight, contractor management and compliance monitoring, allowing these improvements to be delivered within a fully operational estate.
Meaningful sustainability comes from practical action, modernising infrastructure, improving efficiency and creating fairer, more transparent environments for occupiers.
Key Initiatives and Metrics
Residential Units Supported
Eleven private apartments benefited from a fairer, more transparent metering arrangement as part of the wider estate improvement programme.
Smart-Ready Metering Upgrade
Outdated check meters were replaced with individual MPAN smart-ready meters, improving transparency and enabling supplier choice for residents.
Residential Efficiency Improvements
Cyclical residential works incorporated LED lighting and PIR sensors across communal areas, helping reduce energy use and modernise shared spaces.
Sustainable Cooling System Installed
A new Carrier R32 cooling system replaced the outdated plant serving the retail and office elements, improving efficiency and long-term reliability.
Days of Occupation Maintained
The estate remained fully operational throughout the programme, allowing key upgrades to be delivered within a live mixed-use environment.
Retail Tenants Maintained
Major retail occupiers continued trading throughout the works, ensuring sustainability upgrades were delivered without disrupting day-to-day operations.
The Result
The estate now benefits from more efficient infrastructure, stronger energy performance and greater transparency in residential energy billing. Legacy mechanical and electrical equipment was replaced with more reliable, lower-impact systems serving the retail and office elements, while communal residential areas were modernised through more energy-conscious lighting and sensor controls.
For residents, the introduction of individual MPAN smart-ready meters created a fairer and more transparent energy arrangement, enabling supplier choice and improving visibility over usage.
For the freeholder, the programme strengthened asset resilience and supported wider ESG priorities. The result is a practical example of sustainability embedded within everyday estate management, improving performance, occupier experience and long-term asset quality without disrupting day-to-day operations.
In Their Words
Client and Resident Voices
Dan Darby
KPFM Limited
Managing Director
Working with BPM on the Oxford Street residential metering and LED/PIR upgrade was a lesson in how sustainability projects should be delivered. Too often, green initiatives are talked about but rarely implemented with such determination. Here, BPM not only introduced genuine energy savings for residents but also secured funding, so leaseholders didn’t bear the cost. It’s a rare mix of technical expertise, governance know-how, and care for residents that made this project stand out. The result is greener homes, lower bills, and a real sense of progress.
Media Khalel
Carrier Solutions UK Ltd
Modernisation - Senior Engineer (Sales)
Installing a new generation eco-chiller at 200 Oxford Street was about more than replacing old plant. For BPM and Redevco, it was a commitment to lower emissions, improved energy efficiency, and alignment with long-term ESG goals. From our perspective, BPM’s role was crucial: they coordinated, ensured the solution met stringent compliance, and never lost sight of the sustainability impact. It is exactly how property management can make a measurable difference to the environment.
Zita West
Resident
Flat 6 Orwell Studios
(200 Oxford Street)
After living here for twenty years, I can finally test the market and choose my own energy supplier thanks to the new meters BPM installed. It feels empowering to have that control for the first time. The block has also been redecorated and the brighter hallways with new energy-efficient lighting make a real difference - not only do I know they’re costing less to run, but the entrance feels safer and more welcoming when I come back to my flat in central London. It’s a big step forward for us as residents, and I couldn’t be more pleased.
