About us


Property management isn’t just about buildings - it’s about bringing people and places together.

Welcome to Bespoke Property Management (BPM) - where high-end property care meets a personal touch. As a trusted name in Mayfair, London, we specialise in managing some of the city’s most prestigious residential and commercial buildings. Our commitment to delivering tailored, premium management solutions ensures that each property under our care is managed with precision, integrity, and unwavering dedication.
At BPM, we believe that exceptional property management goes beyond just maintaining buildings. It’s about creating vibrant communities where residents feel valued and at home. By combining our expertise with a client-centric approach, we consistently exceed expectations, delivering a service that is as reliable as it is personal.

Our Story

BPM was founded in response to a growing gap in the industry - one created by the rise of four dominant firms now managing one in five properties across the UK. As these giants expanded, service delivery was diluted, and local expertise gave way to call centres and tick-box processes.

BPM is the antidote. With over 40 years of combined experience and a deep-rooted presence in Mayfair, we set out to do things differently: to deliver property management with precision, integrity, and a personal touch. Our tailored approach puts people first, residents, directors, developers, and landlords, and is built on proactive care, specialist knowledge, and the confidence that only a truly hands-on team can offer.

Today, we manage some of London’s most prestigious residential and commercial buildings, offering an expert-led alternative to the one-size-fits-all model. Where others scale, we specialise. Where others automate, we listen. And where others dilute, we deliver.

BPM is more than a name - it’s a promise to treat your property as if it were our own.

Discover BPM

Curious about who we are and what we do? Watch our video to see how BPM brings premium property management to life with a personal touch.

The BPM Way

At BPM, our values are at the heart of everything we do. They guide our approach, shape our client relationships, and reflect our commitment to delivering the highest standards of service:

Integrity

We are guided by ethics, always acting in the best interests of our clients, maintaining honesty and transparency at all times.

Service Excellence

We go above and beyond to deliver exceptional service, maintaining the highest standards in property care.

Community

We build strong relationships with residents and stakeholders, fostering a sense of belonging in every building.

Sustainability

We are the only property management firm with membership to IEMA, embracing eco-friendly practices and continuously strive to minimise our environmental footprint.

Innovation

We leverage the latest technology to improve our management processes while maintaining a personal, client-centric approach.

Our Approach

At BPM, we believe that successful property management goes beyond just maintaining buildings - it’s about fostering communities, protecting investments, and delivering peace of mind. Our approach is proactive, transparent, and deeply personal.

We start by understanding the unique needs of each property and its residents. Our tailored management plans ensure that every detail is taken care of - from financial oversight and maintenance scheduling to safety compliance and resident engagement.

Communication is key, which is why we maintain open lines with clients, offering regular updates and reports through our intuitive online portal. This balance of technology and personal interaction ensures that clients feel informed, supported, and valued.

Our hands-on team of experts takes pride in solving problems before they arise, allowing residents to enjoy their living spaces without worry. With BPM, you can expect a management style that’s as attentive as it is efficient.

Our Commitment to Sustainability

At BPM, we believe that responsible property management means taking care of more than just buildings - it means taking care of the environment too. Our commitment to sustainability drives us to incorporate green practices throughout our operations, from energy-efficient solutions to reducing waste and minimising our carbon footprint.

We actively seek out innovative ways to improve the environmental performance of the properties we manage. By prioritising renewable energy options and supporting initiatives that enhance energy efficiency, we help our clients meet their own sustainability goals.

Our vision for a greener future aligns with our dedication to delivering high-quality property management. With BPM, you’re choosing a partner who values sustainability as much as you do.

Your Dedicated Team

Our team is the foundation of everything we do. We are a close-knit core of professionals with diverse, complementary backgrounds and decades of property management experience between us.

With a shared passion for excellence and an unwavering commitment to our clients, we bring our diverse strengths to every building we manage. Importantly, we work collaboratively across the portfolio, ensuring that every client benefits from the collective expertise of the entire team, each of us familiar with your property’s needs.

Excellence Recognised

We’re proud to be recognised for our commitment to quality, service, and industry excellence. Our awards and professional accreditations reflect the dedication and expertise that set BPM apart as a leader in premium property management.