Our Services

We don’t just manage your properties. We protect assets, support communities, and deliver peace of mind.

At BPM, we believe that outstanding property management should feel effortless for our clients. That’s why we offer a comprehensive suite of tailored services, designed to meet the unique needs of each building we manage. Whether you’re a freeholder, RMC, RTM, or developer, our hands-on approach, deep expertise, and transparent communication ensure your property is in safe, experienced hands.

From financial clarity and building compliance to everyday maintenance and resident engagement, we handle every detail with precision and care, allowing you to focus on the bigger picture while we take care of the rest.

1

Financial Management

Your property’s financial health is in safe hands. We manage service charge funds in secure trust accounts in full compliance with regulatory standards and are proud members of the RICS Client Money Protection scheme. Our team prepares accurate budgets, delivers precise year-end accounts, and ensures timely and effective arrears collection. With clear quarterly financial reports, you’ll always have full visibility and confidence in your building’s finances. Our role is to support you in ensuring all actions are properly documented, programmed, and acted upon by suitably qualified parties.

2

Lease Advice

The lease is the foundation of any well-managed building. We provide clear, plain-English guidance on every clause, helping clients and directors understand their obligations. Our team ensures full compliance with lease covenants - avoiding pitfalls and protecting the long-term integrity of your property.

3

Building Safety & Security

Safety is our top priority, especially in higher-risk buildings. We take a proactive, no-nonsense approach to compliance, managing fire risk assessments, EWS1 reviews, fire door checks, and compartmentation integrity. With BPM, you can be confident that your building meets every regulatory requirement - without compromise.

4

Insurance & Risk Management

From buildings and terrorism insurance to directors & officers and engineering cover, we handle all your insurance needs—efficiently and comprehensively. Our team ensures your property is accurately insured, helping you avoid costly under- or over-insurance. We manage claims on your behalf and bring in risk mitigation specialists when needed to reduce exposure and protect your asset.

The Royal Institution of Chartered Surveyors regulates BPM Limited on behalf of the Financial Conduct Authority (FCA) for the purposes of General Insurance Distribution Activities. As such, BPM Limited is included on the FCA’s public register.

5

Day-to-Day Maintenance & Repairs

We keep your property running smoothly with proactive, cost-conscious maintenance. Whether it's reactive repairs or scheduled works, we assign the right expertise from our network of trusted contractors, always aiming for a first-time fix. Every instruction is clear, every job supervised, and every result held to our high standards.

6

Energy & Sustainability

We take environmental responsibility seriously. Our team secures competitive, green energy contracts for landlord supplies and continuously looks for ways to reduce your building’s carbon footprint. From optimising utilities to exploring long-term net zero strategies, we help future proof your property while managing costs.

7

RMC & RTM Director Support

We understand the pressure directors face. That’s why we offer hands-on, tailored support for RMCs and RTMs, including guidance on governance, compliance, and operational best practice. For higher-risk buildings, we provide enhanced support for Principal Accountable Persons, ensuring safety and legal responsibilities are fully met.

8

Major Works & Project Management

From cyclical redecorations to large-scale refurbishments, our experienced team manages every stage of major works. We handle capital expenditure planning, section 20 consultations, and consultant engagement, delivering projects smoothly, on time, and with financial clarity.

9

Meetings & Communication

Open communication is at the core of everything we do. We’re available for regular check-ins with clients and leaseholders, online or face-to-face. Meetings are concise, focused, and tailored to your schedule, ensuring your priorities are understood and your building’s management stays on track.

10

On-Site Staffing

Exceptional service starts at the front desk. We carefully recruit and manage on-site teams including concierges, estate managers, caretakers, and cleaners who reflect BPM’s high standards. Professional, presentable, and personable, they create an environment where residents feel safe, welcome, and well looked after.

11

Concierge Services

Where permitted, our concierges offer much more than site staffing. They assist residents with everything from accepting deliveries and managing keys to dry cleaning and restaurant bookings. Their local insight and friendly support add a layer of convenience and community that residents truly value.

12

Leaseholder Services

We’re here to support individual leaseholders with minimal hassle. Our team handles licences to alter, LPE1 packs and remortgage paperwork, ensuring everything runs smoothly, efficiently, and in line with building requirements.

13

24/7 Emergency Response

Emergencies don’t stick to office hours, and neither do we. Our 24/7 emergency response team is always available to react swiftly, coordinate contractors, and get issues resolved fast - minimising disruption and restoring normality with urgency and care. We approach every property as a partnership — built on trust, shaped by experience, and delivered with the care that only true expertise provides

We approach every property as a partnership — built on trust, shaped by experience, and delivered with the care that only true expertise provides.

In Their Words

Testimonials

Imtiaz Adam

RMC Chair of Poplar Dock Management (Boardwalk Place)

BPM’s team is always available, responding to queries with patience and clarity. They communicate in a clear, concise manner, ensuring we are fully involved in the management of our property.

Jamie Willsdon

Leading the Charge
at Future Group

BPM has consistently demonstrated an exceptional commitment to sustainability and energy efficiency at King Henry's Reach, and this is largely due to the expert guidance and leadership of their Property and Sustainability Manager, Charles Holden, Member IEMA.

Rob Mayo

Chief Executive Officer
at Insurety Limited

BPM’s team is always thorough in ensuring all requirements are met, demonstrating patience and diligence throughout.