Property Management Awards 2025
Sustainability
Award
Making Sustainability the Starting Point, Not an Afterthought
At BPM, sustainability is not an “extra” - it is woven into the way we manage blocks. Every project, from major works to everyday compliance, is an opportunity to reduce emissions, lower costs, and create greener communities.
At 200 Oxford Street, we replaced outdated “check meters” with individual MPAN smart-ready meters. This simple but transformative change empowered residents to choose their own energy supplier, access smart tariffs, and take direct responsibility for their consumption. We negotiated with the freeholder to fund the entire £120,000 scheme, meaning leaseholders paid nothing for an upgrade that will serve them for decades.
On the same estate, we oversaw the installation of a £250,000 Carrier R32 eco-chiller for the retail and office elements. By using low-GWP refrigerant and delivering greater efficiency with quieter operation, the new system both reduced environmental impact and safeguarded iconic West End retail floors from costly downtime.
Our cyclical redecorations are also designed with sustainability in mind. At Orwell Studios, the programme went far beyond fresh paint, it included LED lighting and PIR sensors in communal areas, reducing wasted energy while improving safety and comfort.
Across our wider portfolio, we coordinate recycling streams in mixed-use developments, integrate ESG priorities into major works such as cladding remediation, and hold contractors accountable through independent audits. The principle is the same everywhere: make buildings more efficient, fairer, and future-ready.
Sustainability in Action:
Sites with Energy-Efficient Plant Replacements
All BPM sites undergoing major upgrades now include low-energy pumps and chillers as standard.
Metered Residential Units
Every BPM-managed residential unit has individual utility metering - improving fairness and accountability for consumption.
Major Works Include LED & Controls
All significant refurbishments include LED lighting and digital control upgrades across communal areas.
Sustainable Cooling System Installed
A new R32 low-GWP chiller at Oxford Street replaced outdated infrastructure and reduced environmental impact for commercial tenants.
Key Waste Streams Reviewed per Site
Waste stream reviews across retail, residential, and commercial zones help boost recycling rates and reduce general waste.
High-End Apartments Retrofitted
BPM led sustainable retrofits at 11 residential units above retail, improving efficiency without resident disruption.
Tangible Results, Real-World Impact
The impact of these initiatives is already being felt. At Orwell Studios, the introduction of LEDs and PIR sensors has cut communal electricity usage, with early monitoring showing double-digit reductions in kWh consumption. For residents, that translates to lower service charges and a smaller carbon footprint.
The R32 eco-chiller is another example of tangible results. It replaces an obsolete system that had been consuming excess energy and risking breakdowns. The new unit reduces global warming potential by around 68% compared to traditional R410A models, while ensuring that retailers and office tenants benefit from a resilient, modernised cooling system.
The residential metering upgrade is equally transformative. By moving away from non-compliant sub-meters to individual MPANs, residents now have direct contracts with suppliers, enabling them to access smart meters, track their usage in real time, and choose greener tariffs. This aligns with Ofgem’s smart meter rollout and DESNZ policy on energy transparency. Early resident feedback has been clear: people feel empowered to take control of their consumption, and some have already reported savings on their household bills.
Across our 1,600-unit portfolio, these combined measures are projected to save hundreds of megawatt hours of energy annually. More importantly, they shift the culture of block management from reactive compliance to proactive sustainability. Residents see the difference in their bills, clients in their ESG reporting, and the environment in reduced carbon emissions.
Turning Strategy Into Day-to-Day Practice
What makes BPM’s approach stand out is not just the technology we install, but the way we deliver it. We treat sustainability as a governance challenge as much as a technical one. The Oxford Street metering project, for example, was not simply about new equipment - it was about securing investment from the freeholder so that residents received the benefits without bearing the costs.
We also take the time to bring residents along on the journey. Through newsletters, board clinics, and direct conversations, we explain why sustainability measures matter and how they translate into practical benefits - from cheaper bills to safer homes. This engagement means that green initiatives are not just tolerated but embraced.
Our wider portfolio reinforces this ethos. On high-risk buildings, cladding and fire safety projects are carried out with sustainability in mind, selecting materials and designs that improve insulation and reduce lifecycle impact. Recycling and waste systems are harmonised across mixed-use developments to improve participation rates. Independent audits hold our FM suppliers accountable for their environmental performance, ensuring high standards are maintained.
Finally, our culture matters. As a RICS-regulated, ISO 45001-accredited firm, we place ESG awareness and professional responsibility at the heart of training and daily practice. Sustainability is not a bolt-on - it is part of who we are. As one director told us, “You’ve made our building greener, safer, and fairer - all at once.”
Exceptional property management goes beyond buildings - it's about fostering communities, protecting investments, and delivering tailored solutions with a personal touch.
In Their Words
Client Testimonials
Dan Darby
KPFM Limited
Managing Director
Working with BPM on the Oxford Street residential metering and LED/PIR upgrade was a lesson in how sustainability projects should be delivered. Too often, green initiatives are talked about but rarely implemented with such determination. Here, BPM not only introduced genuine energy savings for residents but also secured funding, so leaseholders didn’t bear the cost. It’s a rare mix of technical expertise, governance know-how, and care for residents that made this project stand out. The result is greener homes, lower bills, and a real sense of progress.
Media Khalel
Carrier Solutions UK Ltd
Modernisation - Senior Engineer (Sales)
Installing a new generation eco-chiller at 200 Oxford Street was about more than replacing old plant. For BPM and Redevco, it was a commitment to lower emissions, improved energy efficiency, and alignment with long-term ESG goals. From our perspective, BPM’s role was crucial: they coordinated, ensured the solution met stringent compliance, and never lost sight of the sustainability impact. It is exactly how property management can make a measurable difference to the environment.
Zita West
Resident
Flat 6 Orwell Studios
(200 Oxford Street)
After living here for twenty years, I can finally test the market and choose my own energy supplier thanks to the new meters BPM installed. It feels empowering to have that control for the first time. The block has also been redecorated and the brighter hallways with new energy-efficient lighting make a real difference - not only do I know they’re costing less to run, but the entrance feels safer and more welcoming when I come back to my flat in central London. It’s a big step forward for us as residents, and I couldn’t be more pleased.
